Shipping policy

Shipping Policy

Effective Date: June 6, 2023

Thank you for choosing Vizion. We are committed to providing you with the best possible shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products. Please read this policy carefully before placing an order.

1. Shipping Destinations:
We currently offer shipping internationally.

2. Order Processing Time:
We strive to process and ship all orders within 1 business days of receiving the order. However, please note that during peak seasons or promotional periods, there may be slight delays. We appreciate your patience and understanding.

3. Shipping Methods and Delivery Time:
We offer various shipping methods to cater to your needs. The estimated delivery timeframes are as follows:
- Standard Shipping: 2-8 Days
- Express Shipping: 1-2 Days
Please note that the delivery timeframes mentioned are approximate and may vary depending on the shipping destination and any unforeseen circumstances beyond our control.

4. Shipping Charges:
Shipping charges will be calculated based on the destination, weight, and dimensions of the package. The shipping cost will be displayed at the checkout before you complete your order. Any additional taxes, customs duties, or import fees imposed by the destination country are the responsibility of the recipient.

5. Order Tracking:
Once your order is shipped, we will provide you with a tracking number and a link to track your package. You can use this information to stay updated on the status and whereabouts of your shipment.

6. Delivery Attempts and Undeliverable Packages:
Our shipping partners will attempt to deliver your package to the provided shipping address. If delivery is unsuccessful due to incorrect or incomplete address details, or if no one is available to receive the package, the carrier will follow their standard procedure for redelivery or return. In such cases, additional charges may apply for reshipment.

7. Lost or Damaged Packages:
While we take utmost care in packaging and partnering with reliable shipping carriers, we cannot be held responsible for lost or damaged packages once they are in the possession of the carrier. However, if you encounter any issues, please contact our customer support, and we will assist you in resolving the matter to the best of our ability.

8. Order Modifications and Cancellations:
If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, provided the order has not already been processed or shipped.

9. Returns and Exchanges:
For information regarding our returns and exchanges policy, please refer to our separate Return Policy, available on our website.

10. Contact Information:
If you have any questions or concerns about our Shipping Policy, please contact us at:
- Email: Vizion.clothing23@gmail.com
Our customer support team will be happy to assist you.

Please note that this Shipping Policy is subject to change without prior notice. The updated policy will be effective upon its posting on our website.

Thank you for choosing Vizion. We appreciate your business and look forward to serving you.